Monthly Archives: July 2022

Microsoft Teams leverage Media Bypass benefit with Direct Routing configuration. This is basically to shorten the path between Teams client and SBC/PSTN gateway. Normally, voice traffic or media traffic will travel from the Teams client to Media Relay servers in … Continue reading →

Dial Plan are set of rules which translate the phone number dialed by user to E.164 format. E.164 is the international telephone numbering plan that ensures each device on the PSTN has globally unique number. This number allows phone calls … Continue reading →

Sometime we come across a scenario where we need to ensure that calls going outside the country/region need to go out through local carrier PSTN gateway. This is basically to meet the telecom regulation of that country/region. While leveraging teams … Continue reading →

Generate logs in MS Teams: Open MS Teams, then Press Ctrl + Alt + Shift + 1 This will generate logs in Downloaded folder of your Windows PC. Folder will be generated with timestamp and it will contain 3 folders.

Dynamic emergency calling is a mechanism to notify emergency help services during an emergency scenario & this will be based on the location of the Teams Client. This will work with Microsoft Calling plan, Operator connect & Direct Routing. The … Continue reading →